Threshold - UCCE-CUIC-Alerts

Properties

Nodes to Run On:	#DefaultNode

Threshold Conditions

CUIC Data Source offline

Where Clause:

STATUS = "offline"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICDSRC

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ CUIC Data Source @CUICDSRC.DSRCNAME@ is @CUICDSRC.STATUS@
Severity	Critical

Dispatch Manager

Message	^srcnode@ CUIC Data Source @CUICDSRC.DSRCNAME@ is @CUICDSRC.STATUS@
Severity	Critical

SNMP Trap

Message	^srcnode@ CUIC Data Source @CUICDSRC.DSRCNAME@ is @CUICDSRC.STATUS@
Severity	Critical

CUIC DB not inService

Where Clause:

STATUS = "notResponding" OR STATUS = "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICDB

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ CUIC Database is @CUICDB.STATUS@
Severity	Critical

Dispatch Manager

Message	^srcnode@ CUIC Database is @CUICDB.STATUS@
Severity	Critical

SNMP Trap

Message	^srcnode@ CUIC Database is @CUICDB.STATUS@
Severity	Critical

CUIC DBRep not inService

Where Clause:

REPSRVST= "notResponding" OR REPSRVST= "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICDB

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ CUIC Database Replication is @CUICDB.REPSRVST@
Severity	Critical

Dispatch Manager

Message	^srcnode@ CUIC Database Replication is @CUICDB.REPSRVST@
Severity	Critical

SNMP Trap

Message	^srcnode@ CUIC Database Replication is @CUICDB.REPSRVST@
Severity	Critical

CUIC EMail not inService

Where Clause:

EMAILST= "notResponding" OR EMAILST= "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICSCH

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ CUIC Email Server is @CUICSCH.EMAILST@
Severity	Critical

Dispatch Manager

Message	^srcnode@ CUIC Email Server is @CUICSCH.EMAILST@
Severity	Critical

SNMP Trap

Message	^srcnode@ CUIC Email Server is @CUICSCH.EMAILST@
Severity	Critical

CUIC Low Disk Space

Where Clause:

PERCUSED > 85 AND DESC MATCHES "/*" AND SIZE > 0

Alarm Interval:

Every5 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

HSTORAGE

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ @HSTORAGE.DESC@ has exceeded 80% full and is at @HSTORAGE.PERCUSED@%
Severity	Warning

Dispatch Manager

Message	^srcnode@ @HSTORAGE.DESC@ has exceeded 80% full and is at @HSTORAGE.PERCUSED@%
Severity	Warning

SNMP Trap

Message	^srcnode@ @HSTORAGE.DESC@ has exceeded 80% full and is at @HSTORAGE.PERCUSED@%
Severity	Warning

CUIC Rep not inService

Where Clause:

STATUS = "notResponding" OR STATUS = "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICREP

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ CUIC Reporting Engine is @CUICREP.STATUS@
Severity	Critical

Dispatch Manager

Message	^srcnode@ CUIC Reporting Engine is @CUICREP.STATUS@
Severity	Critical

SNMP Trap

Message	^srcnode@ CUIC Reporting Engine is @CUICREP.STATUS@
Severity	Critical

CUIC Sch not inService

Where Clause:

STATUS = "notResponding" OR STATUS = "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICSCH

Message Destinations:

Problem Summary

Event No	0
Message	^srcnode@ CUIC Scheduler is @CUICSCH.STATUS@
Severity	Critical

Dispatch Manager

Message	^srcnode@ CUIC Scheduler is @CUICSCH.STATUS@
Severity	Critical

SNMP Trap

Message	^srcnode@ CUIC Scheduler is @CUICSCH.STATUS@
Severity	Critical